Implementing COBIT-Aligned ServiceNow Workflows for Financial Institutions. Scientific Journal of Artificial Intelligence and Blockchain Technologies, [S. l.], v. 2, n. 4, p. Nov (20–24), 2025. DOI: 10.63345/sjaibt.v2.i4.204. Disponível em: https://sjaibt.org/index.php/j/article/view/112. Acesso em: 26 jan. 2026.