ServiceNow CMDB Governance as a Pillar for Cybersecurity Resilience
Keywords:
ServiceNow CMDB, Cybersecurity Resilience, IT Governance, Configuration Management, Incident Response, Operational Resilience, IT Service Management, Data Accuracy, Compliance, Risk ManagementAbstract
In the contemporary digital landscape, organizations face escalating cyber threats that necessitate robust resilience strategies. The Configuration Management Database (CMDB) within ServiceNow offers a centralized repository of IT assets and their interdependencies, serving as a critical component in enhancing cybersecurity resilience. This manuscript explores the pivotal role of CMDB governance in fortifying an organization's cybersecurity posture. By ensuring data accuracy, establishing clear governance frameworks, and integrating CMDB with other IT service management processes, organizations can proactively identify vulnerabilities, streamline incident response, and ensure compliance with regulatory standards. The research underscores the importance of a well-maintained CMDB as a foundational element in achieving operational resilience and mitigating cyber risks.
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References
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